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Cancellation and Refund
In case you need to cancel or modify your individual booking:
- more than 48 hours before your flight: you get a full refund and no cancellation penalty.
- 48 hours or less before your flight: no refund available.
In case you need to cancel or modify a group booking (a booking with four or more passengers):
- more than 7 days before your flight date: you get a full refund and no cancellation penalty.
- 7 days or less before your flight date: no refund available.
For further details please read our terms and conditions here.
Easy and secure Payment options
Balloon Adventures Italy accepts:
We accept credit, debit and prepaid cards. This includes postepay card (Italy only) with the VISA and MasterCard mark.
All payments made by the above cards and PayPal are absolutely secure.
The personal information and data provided and transmitted at the time of your booking is encrypted using 256bit SSL certificates. Your details are only stored and viewed by PayPal and the banks validating your payment. At Balloon Adventures Italy we never see your credit, debit or prepaid card details, nor process or store this data on our systems. We only receive a notification of the outcome of your payment transaction with us.
Arrival and flight time
The flights are in the morning, typically at around 06:30am. You will be informed of the actual meeting time the evening before the flight.
It is important to be on time. If you are late, our crew cannot wait for you as even a few minutes can make a difference in ballooning.
€220/adult €145/child (6-12 years)